Shipping policy

Shipping & Delivery 
We are proud to offer international shipping services that currently operate in over 100
countries and islands world wide. Nothing means more to us than bringing our customers
great value and service. We will continue to grow to meet the needs of all our customers,
delivering a service beyond all expectations anywhere in the world.


How do you ship packages?
Packages from our warehouse in China, USA or Europe will be shipped by Standard Shipping or EMS depending on the weight and size of the product. Packages shipped from our US
warehouse are shipped through USPS.


Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some
locations we are unable to ship to. If you happen to be located in one of those countries
we will contact you.


What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing
our products, you consent that one or more packages may be shipped to you and may get
custom fees when they arrive in your country.


How long does shipping take?
The United States 5-25 Business days
Canada, Europe 5-15 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
*This doesn’t include our 2-5 day processing time.


Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information.


If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”. For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate
packages.

If you have any other questions, please contact us and we will do our best to help
you out.